Project Management Office
The project management office (PMO) is a business function whose purpose is to improve project management practices within the organization.
Firstly, the PMO may develop and maintain project management processes, templates, and tools. For example, the PMO may provide organizational project management processes to expedite project management planning. It may also provide templates and tools. For example, it can provide WBS templates or scheduling tools for project managers.
Secondly, the PMO can also maintain knowledge repositories with historical information from previous projects. Project managers may therefore use this information as a key input for planning and controlling decisions.
Thirdly, the PMO may also help to improve project management competencies. For example, the PMO may organize project management training or coaching opportunities.
Fourthly, some PMO’s may assign project managers to projects. For example, a critical project may require an experienced project manager who belongs to the PMO.
Fifthly, some PMO’s may collect and share project performance information. This information can then be shared with relevant stakeholders.
Finally, the PMOs can ensure that project managers manage the project properly. For example, the PMO can organize inspections and audits to ensure that projects meet project management standards. When applicable, they may also trigger corrective action.
Project Management Courses
Adopting Different Types of Project Management Offices
Organizations may adopt different types of project management offices:
- Supportive – Firstly, a supportive PMO adopts a consultant-like role. In other words, it exists to help project managers to be more effective. Therefore, it can provide project management historical information, templates, and tools. Moreover, it can organize training and coaching opportunities. Some supportive PMO will also organize continuous improvement events.
- Controlling – Secondly, a controlling PMO adopts an inspector-like role. In other words, it exists to ensure that project managers adopt the “right” approach consistently. Therefore, it can inspect and audit projects to confirm they adopt standards, They may also allow senior management to access relevant project performance information.
- Directive – lastly, a directive PMO adopts a leading role. In other words, it exercises direct control over the project. Therefore it can assign project managers to projects . Moreover, project managers report to the PMO.